Platform capability
Observability, SLOs & Operational Intelligence
Bring service health, metrics, traces, logs, SLOs, anomalies, costs, security context, and deployment-specific evidence into one operational view.
Buyer outcome
Distinguish healthy, degraded, unavailable, unknown, and not-discovered states instead of converting missing telemetry into a reassuring green dashboard.
Live portal surface · data depends on connected telemetry
For SRE · Platform operations · CISO · FinOps
Evidence boundary
The portal fetches live observability and related security-monitoring APIs and explicitly represents unknown or unavailable data. Dashboard presence does not prove service availability, SLO attainment, complete telemetry, or corrective action.
Capability map
What observability covers
Each item is a source-backed or deployment-bounded capability, not an implied certification or universal runtime guarantee.
Operating model
How the capability fits into an accountable workflow
01
Connect telemetry
Configure eligible service sources and deployment-specific observability endpoints.
02
Normalize state
Preserve healthy, degraded, down, unknown, unavailable, and not-discovered distinctions.
03
Correlate
Relate operational, security, AI, cost, and compliance context without inferring missing evidence.
04
Investigate
Move from the aggregate view to timestamps, source responses, alerts, traces, and service-specific evidence.
Integration & assurance
Connect the capability, then verify the exact boundary
Integration surfaces
Evidence and guidance
Frequently asked questions
Observability questions
Why does QNSI show an unknown service state?
Unknown means the portal lacks enough current evidence to classify the service as healthy, degraded, or down. It can reflect a missing source, authorization problem, timeout, unsupported probe, or unavailable upstream response and should not be silently treated as healthy.
Does an SLO dashboard prove the contractual SLA was met?
No. An SLO view is operational telemetry. Contract scope, exclusions, measurement window, credits, source completeness, and signed commercial terms determine an SLA outcome.
Next step
Evaluate the capability against your actual environment
Start with the public evidence, then scope the exact services, integrations, custody, deployment, and assurance required. QNSI will not convert source presence into a production claim without evidence.