Export Control and Sanctions

International availability

HEOSSI (PTE.) LTD is incorporated in Singapore and offers QNSI to customers internationally where the transaction, destination, end user, and end use are lawful. Availability in a country does not mean that no licence, registration, classification, tax, consumer-protection, sectoral, or other legal requirement applies.

Cryptographic software and related technology can be controlled as strategic or dual-use items, including when transferred electronically. HEOSSI will assess applicable classifications and obtain any authorisation required of it; customers remain responsible for requirements that apply to their own receipt, use, export, or re-export.

The limits that do exist (and that no vendor can waive)

Sanctions law binds us regardless of what any commercial policy says. These are not restrictions QNSI has chosen; they are restrictions Singapore law — including United Nations Security Council measures that Singapore implements — imposes on every Singapore company. We state them plainly because regulated buyers will ask for exactly this policy during procurement, and because a vendor claiming *zero* restrictions is a vendor that has not read the law.

• We will not supply comprehensively embargoed or sanctioned jurisdictions, as designated from time to time by the United Nations and given effect in Singapore, or designated by the United States, the European Union, or the United Kingdom where those regimes reach a given transaction.
• We will not supply any person or entity on an applicable denied-, debarred-, or restricted-party list (for example OFAC SDN, the U.S. BIS Entity List, and EU/UK sanctions lists).
• We will not supply any end-use prohibited under applicable law, including the development or deployment of weapons of mass destruction.

Dual-use classification

Singapore's Strategic Goods (Control) Act regulates exports, transhipment, transit, brokering, and intangible transfers of controlled goods, software, and technology, and includes catch-all controls for prohibited end uses. Encryption items may fall within Category 5, Part 2 of the applicable control list, subject to the precise product and available exclusions.

HEOSSI does not publish an ECCN, Singapore control-list classification, licence exception, or decontrol determination unless it has been formally assessed for the relevant release. Customers who require classification documentation should request the current determination from the compliance contact below.

Your obligations

• You will not export, re-export, or make QNSI available — directly or indirectly — to a sanctioned destination, a denied party, or a prohibited end-use.
• You will obtain any licence your own use, industry, or jurisdiction requires. Your compliance with the law that applies to you is your responsibility, not ours.
• You will tell us promptly if you become aware that your use — or a user you have provisioned — would breach this policy.
• You indemnify QNSI for losses arising from your breach of this policy, as set out in the Terms of Service.

Enforcement and contact

HEOSSI may perform restricted-party and transaction screening and may refuse, suspend, or terminate access where required by law or where it reasonably identifies a sanctioned destination, restricted party, or prohibited end use. Questions, or a request for classification documentation: qnsi-compliance@heossi.com.